TKB Stores Privacy Policy

Effective Date: 01/07/2024

Introduction

TKB Stores ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our mobile application ("App") and the services available through the App ("Services").

1. Information We Collect:

We may collect the following types of information when you use the Services:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and delivery address.
Location Information: We may collect your location information with your consent to improve your experience with the App, such as suggesting nearby vendors or recommending products relevant to your location.
Payment Information: We may collect your payment information, such as your credit card number or debit card number, when you make a purchase through the App. However, we do not store your full payment card details ourselves. Payment processing is handled by a secure third-party payment gateway.
Usage Data: We may collect information about how you use the App, such as the products you view, the searches you perform, the purchases you make, and your interactions with vendors on the platform.
Device Information: We may collect information about the device you use to access the App, such as your device type, operating system, and IP address.

2. How We Use Your Information:

We may use your information for the following purposes:

To provide and improve the Services
To process your orders and facilitate communication with vendors for pickup arrangements
To send you marketing and promotional communications (with your consent)
To personalize your experience with the App, such as recommending products based on your browsing history
To analyze trends and usage data to improve the platform
To prevent fraud and maintain the security of the App
To comply with law

3. Sharing Your Information:

We may share your information with the following parties:

Vendors on the TKB Stores platform to fulfill your orders and facilitate product pickup. We only share information necessary for order processing and communication.
Third-party service providers who help us operate the Services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we have specified.
Law enforcement or other government agencies, if required by law
Other third parties with your consent

4. Your Choices:

You have the following choices regarding your information:

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
You can access and update your personal information through your account settings.
You can manage your location information settings on your device to control whether the App can access your location.
You can request to delete your personal information by contacting us at info@tkbstores.co.tz

5. Data Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

6. Children's Privacy:

The Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us:

If you have any questions about this Privacy Policy, please contact us at info@tkbstores.co.tz